SHIPPING AND RETURNS
We hope you will be delighted with your purchases from us. If anything fails to meet your expectations please let us know within 14 days of receipt. If you wish to return a product to us for any reason you may do so within 28 days of the despatch date. It must be in a saleable condition and with its original packaging.
We will refund the price at the time of sale or replace the product. Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items. This does not affect your statutory rights.
For all returns we ask that you take care to return the items to us in the condition that you received them. Our returns address is: Alice and Joseph, 54 Kirkstone Drive, dunstable, Beds, LU6 3PR
We aim to deliver most items within 5-7 days (unless otherwise stated)
Please also note that the shipping rates for some items we sell are weight-based.